364 Privacy Policy — Our Commitment to Protecting Your Information
364 takes your personal data privacy seriously. This policy outlines what information is collected, how it is used, and what rights you have.
What Information We Collect
Various types of data are collected while using the 364 platform, used to improve service quality and ensure security.
Account & Identity Information
- Full name, email address, mobile number, and date of birth.
- National ID or passport number (during identity verification).
- Account creation date and login history.
Payment & Transaction Information
- BKash, Nagad, or Rocket number (for transaction verification purposes only).
- Deposit and withdrawal amounts (BDT / ৳).
- Transaction date, time, and transaction ID.
Device & Browsing Information
- IP address, device type, and operating system.
- Browser type and version.
- Time spent on the platform, pages visited, and session data.
How We Use the Information Collected
364 uses collected data solely for specific, legitimate purposes. Personal data is never sold or rented.
- Service Operations: Managing account creation, login, betting, and gaming services.
- Payment Processing: Processing deposits and withdrawals securely.
- Identity Verification: KYC process for fraud prevention and anti-money laundering.
- Customer Support: Responding promptly to your complaints and queries.
- Security Monitoring: Detecting and preventing suspicious activity.
- Service Improvement: Analytics to improve the user experience.
- Legal Obligations: Compliance with applicable laws and regulatory guidelines.
Learn About Cookies & Tracking Technologies
364 uses cookies and similar technologies to enhance your browsing experience.
Cookie Types
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Used to remember your preferences.
- Analytics Cookies: To understand which pages are visited most frequently.
Most browsers offer the option to disable cookies, though this may limit certain platform features. Disabling essential cookies may disrupt the login and payment processes.
Data Storage, Security & Third-Party Sharing
Storage & Security
All data stored at 364 is protected through SSL encryption technology. Payment information is kept in encrypted form and may be retained for legal purposes for a defined period even after account closure. Firewalls and regular security audits are in place to prevent unauthorized access to our servers.
Sharing Data with Third Parties
364 may share limited data with third parties in the following circumstances:
- Payment Gateway: Minimum information required to process services such as bKash, Nagad, and similar.
- Game Software Providers: Information required to manage gaming sessions.
- Legal Authorities: Upon court order or at the request of a regulatory authority.
Third parties are contractually prohibited from selling or using your information for commercial purposes.
Your Rights Over Your Information
Every user registered at 364 has the following rights over their personal information:
- Right to Access: You may request to view the data we hold about you.
- Right to Rectification: You may request corrections to inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data after account closure, unless we are required to retain it by law.
- Right to Restrict Processing: Request to stop using your information for specific purposes.
- Right to Portability: The ability to receive a copy of your data.
To exercise these rights, contact us at [email protected] — requests will be responded to within 30 days of receipt.
Policy Updates & Contact
364 reserves the right to update this Privacy Policy, in whole or in part, at any time. Changes will be reflected on this page, and for significant updates, registered users may be notified by email. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any questions about the Privacy Policy View FAQ Or contact us directly at: [email protected]